Règleman konfidansyalite

1. Ki moun nou ye

RESOUSKREYÒLAYITI (resouskreyolayiti.com) se yon bibliyotèk dijital ki opere pa [LEGAL BUSINESS NAME]. Règleman sa a eksplike ki done nou kolekte lè ou itilize sit la.

2. Enfòmasyon kont

Lè ou kreye yon kont, nou kenbe adrès imèl ou, yon non afichaj ak done otantifikasyon ki jere pa sèvis otantifikasyon nou an. Modpas yo stoke sèlman sou fòm achte (hash); nou pa janm wè modpas ou an klè.

Si ou konekte ak Google, nou resevwa adrès imèl ou ak non ou nan men Google.

3. Enfòmasyon kontak

Sèl enfòmasyon kontak nou mande se adrès imèl ou. Nou pa mande nimewo telefòn ni adrès postal, paske tout pwodwi yo se pwodwi dijital.

4. Enfòmasyon kòmand ak tranzaksyon

Pou chak kòmand nou kenbe: nimewo kòmand, liv ki achte yo, pri inite, soutotal, total, deviz, eta kòmand lan ak dat yo. Nou kenbe tou istorik telechajman (konbyen fwa ak ki lè) pou pwoteje dwa otè yo.

5. Enfòmasyon peman

Nou pa kolekte ni stoke nimewo kat kredi. Peman yo fèt sou platfòm founisè peman an. Nou kenbe sèlman referans tranzaksyon an, metòd peman an, montan an, deviz la, eta peman an ak done konfimasyon founisè a voye ban nou.

6. Enfòmasyon aparèy ak navigatè

Sèvè ebèjman nou an anrejistre done teknik estanda (adrès IP, kalite navigatè, dat demann yo) pou sekirite ak dyagnostik. Nou pa sèvi ak zouti pwofil piblisitè.

7. Cookies ak teknoloji similè

Nou sèvi ak depo lokal navigatè a ak cookies estrikteman nesesè pou: kenbe sesyon koneksyon ou ak sonje panyen ou. Nou pa sèvi ak cookies piblisite.

8. Kijan nou itilize enfòmasyon yo

• Kreye ak jere kont ou.
• Trete kòmand ou yo ak bay aksè ak liv ou achte yo.
• Verifye peman ak anpeche fwod.
• Reponn demann sipò ou yo.
• Kenbe sekirite ak entegrite platfòm nan.

9. Konsantman legal nou anrejistre

Lè ou aksepte kondisyon itilizasyon yo pandan enskripsyon oswa nan kès la, nou anrejistre sèlman: idantifyan kont ou, kalite konsantman an, vèsyon dokiman an ak dat/lè akseptasyon an.

10. Sekirite

Done yo pwoteje pa règ aksè nan baz done a ki limite chak itilizatè ak pwòp done pa l. Fichye liv yo rete nan yon depo prive: yo pa janm aksesib dirèkteman, sèlman atravè lyen siyen ki ekspire.

11. Konsèvasyon done

Nou kenbe done kont ou toutotan kont lan aktif. Done kòmand ak peman kenbe pi lontan lè sa nesesè pou obligasyon kontablite oswa legal ki aplikab.

12. Founisè tyès

• Ebèjman, baz done, otantifikasyon ak depo fichye: enfrastrikti nwaj nou an.
• Koneksyon Google (opsyonèl): Google.
• Founisè peman: itilize sèlman lè yon metòd peman aktive epi konfigire.

13. Analitik

Nou pa enstale okenn zouti analitik tyès pou swiv konpòtman itilizatè sou sit la nan moman sa a. Si sa chanje, n ap mete règleman sa a ajou.

14. Dwa ou genyen

• Wè ak korije enfòmasyon pwofil ou depi paj kont ou.
• Mande yon kopi done pèsonèl ou.
• Mande efase kont ou (gade seksyon annapre a).
• Mande eksplikasyon sou fason nou trete done ou.

15. Efase kont oswa done

Pou mande efase kont ou, ekri nou nan [CONTACT EMAIL] depi adrès imèl kont lan. Nou ka oblije kenbe kèk dosye kòmand/peman pou rezon legal oswa kontablite; n ap di ou klèman sa n ap kenbe.

16. Konfidansyalite timoun

Sèvis la pa fèt pou timoun ki poko gen laj majè san otorizasyon yon paran. Nou pa kolekte done espesyalman sou timoun.

17. Itilizatè entènasyonal

Sit la aksesib depi plizyè peyi. Done yo ka trete sou sèvè ki sitiye deyò peyi ou. Lè ou itilize sèvis la, ou konnen sa.

18. Chanjman nan règleman sa a

Nou ka mete règleman sa a ajou. Dat dènye mizajou a toujou parèt anlè paj la.

19. Kontak

Kesyon sou konfidansyalite: [CONTACT EMAIL] — [LEGAL BUSINESS NAME], [BUSINESS ADDRESS].

1. Who we are

RESOUSKREYÒLAYITI (resouskreyolayiti.com) is a digital bookstore operated by [LEGAL BUSINESS NAME]. This policy explains what data we collect when you use the site.

2. Account information

When you create an account we store your email address, a display name and authentication data handled by our authentication service. Passwords are stored only as hashes; we never see your password in clear text.

If you sign in with Google, we receive your email address and name from Google.

3. Contact information

The only contact detail we request is your email address. We do not ask for a phone number or postal address, since all products are digital.

4. Order and transaction information

For each order we keep the order number, purchased titles, unit prices, subtotal, total, currency, order status and dates. We also keep download records (count and timestamps) to protect authors' rights.

5. Payment information

We do not collect or store card numbers. Payments take place on the payment provider's platform. We keep only the transaction reference, payment method, amount, currency, payment status and the confirmation data the provider sends us.

6. Device and browser information

Our hosting provider records standard technical logs (IP address, browser type, request timestamps) for security and diagnostics. We do not use advertising profiling tools.

7. Cookies and similar technologies

We use browser local storage and strictly necessary cookies to keep you signed in and to remember your cart. We do not use advertising cookies.

8. How we use information

• Create and manage your account.
• Process orders and provide access to purchased books.
• Verify payments and prevent fraud.
• Respond to your support requests.
• Maintain the security and integrity of the platform.

9. Consent records

When you accept the Terms at sign-up or at checkout, we record only your account identifier, the consent type, the document version and the acceptance timestamp.

10. Security

Data is protected by database access rules that restrict each user to their own records. Book files live in private storage and are never directly accessible — only through expiring signed links.

11. Data retention

Account data is kept while the account is active. Order and payment records may be kept longer where accounting or legal obligations apply.

12. Third-party service providers

• Hosting, database, authentication and file storage: our cloud infrastructure.
• Google sign-in (optional): Google.
• Payment providers: used only when a payment method is configured and active.

13. Analytics

No third-party behavioural analytics tool is currently installed on the site. If that changes, this policy will be updated.

14. Your rights

• View and correct your profile details from your account page.
• Request a copy of your personal data.
• Request deletion of your account (see below).
• Ask how your data is processed.

15. Account and data deletion

To request account deletion, email [CONTACT EMAIL] from the account's email address. Some order and payment records may need to be retained for legal or accounting reasons; we will say clearly what is kept.

16. Children's privacy

The service is not intended for minors without parental permission, and we do not knowingly collect data specifically about children.

17. International users

The site is accessible from many countries and data may be processed on servers located outside your country. By using the service you acknowledge this.

18. Changes to this policy

We may update this policy; the latest update date is always shown at the top.

19. Contact

Privacy questions: [CONTACT EMAIL] — [LEGAL BUSINESS NAME], [BUSINESS ADDRESS].